Privacy Policy Last updated April 20, 2026
Effective October 30, 2025. This policy explains how Facilitione collects, uses, shares, and protects personal information across our events, digital platforms, and communications.
We collect only what is needed to deliver our Services, improve event experiences, and meet legal obligations.
Introduction
Facilitione (“we”, “us”, or “our”) is committed to protecting the personal information of everyone who interacts with our website, events, and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
This policy applies to all personal information collected through facilitione.com, our event registration forms, sponsor and exhibitor applications, and any other services we provide. By using our website or registering for any of our events, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us when you register for events, submit sponsorship inquiries, contact us, or otherwise interact with our services. This may include your full name, job title, organization, business email address, phone number, billing address, and payment information.
We also collect information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies and similar tracking technologies described in the Cookies section below.
If you submit a photo or logo as part of an event application, we collect that image as well. By submitting an image, you confirm you have the right to share it and you grant us permission to use it as described in our Terms and Conditions.
How We Use Your Information
We use the information we collect to process event registrations and payments, communicate with you about your registration, send event updates and logistical information, and issue invoices and receipts. We may also use your information to contact you about future events, services, and opportunities that may be relevant to your professional role.
We use automatically collected data to operate and improve our website, analyze traffic patterns, troubleshoot technical issues, and ensure the security of our systems. We do not sell or rent your personal information to any third party for marketing purposes.
Where you have given consent, we may use your name, organization, and submitted images in event programs, marketing materials, social media posts, and promotional content related to Facilitione events.
Sharing and Disclosure
We may share your personal information with trusted service providers who assist us in operating our website and delivering our services — such as payment processors, email delivery platforms, and event management software. These providers are contractually required to protect your information and use it only for the purposes for which it was shared.
We may also disclose your information where required by applicable law, regulation, or court order; to protect the rights, property, or safety of Facilitione, our clients, or the public; or in connection with a merger, acquisition, or sale of assets, in which case the acquiring party will be bound by this policy.
We do not share your personal information with co-sponsors, exhibitors, or other event participants without your explicit prior consent.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Registration records are typically retained for a minimum of seven years for accounting and tax compliance purposes. Marketing preferences and communications history are retained until you withdraw your consent or request deletion.
When personal information is no longer required, we securely delete or anonymize it in accordance with our data management procedures.
Your Rights
If you are a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. These include the right to request access to the personal information we hold about you, the right to request corrections to inaccurate or incomplete information, and the right to withdraw consent for certain uses of your data.
To exercise any of these rights, please contact us at info@facilitione.com. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request. Note that certain information may be exempt from access or deletion requests where required by law or where retention is necessary for legitimate business purposes.
Cookies and Tracking
Our website uses cookies — small text files stored on your device — to enable core site functionality, remember your preferences, and analyze how visitors interact with our pages. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We may use third-party analytics services such as Google Analytics to help us understand website usage. These services may set their own cookies and collect data subject to their own privacy policies. You can control or disable cookies through your browser settings; however, disabling certain cookies may affect the functionality of our website.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include encrypted data transmission (SSL/TLS), restricted access controls, and regular security reviews.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law.
Children’s Privacy
Our website and services are intended for business professionals and are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Officer:
- Email: info@facilitione.com
- Mail: Facilitione, 2482 Yonge Street #1397, Toronto, ON M4P 2H5, Canada
- Website: facilitione.com
We take all privacy inquiries seriously and will respond within 30 days of receipt.